London SE1 workshop, Monday to Saturday, 9am to 6pmUK-wide courier collection020 7394 2525info@creativeit.tv
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HP laptop keyboard replacement

Keys missing, sticking, or not working after a spill: we replace HP keyboards with the right UK layout and backlight.

Repair enquiry

Tell us the model and what’s wrong. A technician replies within one working day.

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What’s it doing?

SymptomUsually means
Keys not workingUsually liquid or a failed keyboard. Sometimes the ribbon cable has worked loose.
Key came offSingle keys and hinges can sometimes be refitted; otherwise the keyboard is replaced.
Typing by itselfA shorted key from liquid. Switch off and don’t keep typing.
Backlight not workingThe backlit keyboard or its cable. We fit backlit replacements where the original was backlit.

On many newer HP laptops the keyboard is riveted to the top case, so the whole palmrest is replaced. That’s normal and gives you a new palmrest too.

HP laptop keyboard replacement

How it works

  1. Book onlineFill in the repair form and you get a job number by email straight away.
  2. Drop off or courierBring the laptop and charger to our London SE1 workshop, Monday to Saturday, or we arrange a courier from anywhere in the UK.
  3. Diagnosis and quoteWe find the fault and tell you the price. Nothing is repaired until you agree.
  4. Repair and testWe fit the part, test the laptop under load, and let you know it’s ready to collect or post back.

Questions

How long does it take?

Most repairs take one to three working days once the part arrives. We order the exact part for your model and product number.

Do you give a price first?

Yes. We diagnose the laptop and tell you the price before any repair. Nothing is done until you agree.

Is my data safe?

A repair doesn’t wipe your storage. If we ever need to reinstall Windows, we copy your files off first and check them with you.

Get your HP fixed

Book online and you get a job number by email straight away. Bring the laptop to our London SE1 workshop, or we arrange a courier collection from anywhere in the UK.