HP Chromebook 11 G9 EE repair
Screen, hinge, keyboard, battery, charging port and motherboard repairs for the HP Chromebook 11 G9 EE, a range HP sold 2015–2024. Repaired at our London SE1 workshop, or collected by courier from anywhere in the UK.
Common HP Chromebook 11 G9 EE faults
| What it’s doing | What we do |
|---|---|
| Cracked or black screen | Screen replacement with the right panel for your model. Screen |
| Charges only when the plug is held | A worn DC jack or broken solder joint. Charging port |
| Dead after a spill | Switch off and unplug. Board cleaning and repair. Liquid damage |
| Keys not working | A new keyboard. Keyboard |
Chromebook storage is soldered to the board and encrypted to your Google account. Chromebook data is encrypted to your Google account. Most files sync to Google Drive, so a repair rarely puts them at risk.
- Range
- HP Chromebook
- Model
- 11 G9 EE
- Sold
- 2015–2024
- Storage
- Storage soldered to the motherboard
- Charging
- HP barrel charger
Repairs for the HP Chromebook 11 G9 EE
- Screen
- Motherboard
- Charging port
- Keyboard
- Battery
- Hinge
- Liquid damage
- Overheating and fan
- SSD and memory upgrade
- Software and viruses
- No display
- Data recovery
Your files
Your files are on storage soldered to the motherboard. Because it’s soldered to the board, a dead board means a board repair to get them back.
How it works
- Book onlineFill in the repair form and you get a job number by email straight away.
- Drop off or courierBring the laptop and charger to our London SE1 workshop, Monday to Saturday, or we arrange a courier from anywhere in the UK.
- Diagnosis and quoteWe find the fault and tell you the price. Nothing is repaired until you agree.
- Repair and testWe fit the part, test the laptop under load, and let you know it’s ready to collect or post back.
Questions
How long does a HP Chromebook 11 G9 EE repair take?
Most screen, keyboard, battery, hinge and charging port repairs take one to three working days once the part is here. We order the exact part for your model and product number. Motherboard repairs take longer.
Will I lose my files?
Not from a normal repair: we don’t wipe the storage. If Windows needs reinstalling, or the board is badly damaged, we copy your files off first. Data recovery is available if the storage has failed.
Do you need my password?
Only if you want us to test Windows after the repair. You can create a temporary account instead, or leave it signed out: hardware tests run without it.
Other HP Chromebook models
Get your HP fixed
Book online and you get a job number by email straight away. Bring the laptop to our London SE1 workshop, or we arrange a courier collection from anywhere in the UK.