HP Envy 13-ab repair
Screen, hinge, keyboard, battery, charging port and motherboard repairs for the HP Envy 13-ab, a range HP sold 2016–2021. Repaired at our London SE1 workshop, or collected by courier from anywhere in the UK.
Common HP Envy 13-ab faults
| What it’s doing | What we do |
|---|---|
| Cracked or black screen | Screen replacement with the right panel for your model. Screen |
| Touchpad bulging or case lifting | A swollen battery. Stop charging it and bring it in. Battery |
| Charges only when the plug is held | A worn DC jack or broken solder joint. Charging port |
| Dead after a spill | Switch off and unplug. Board cleaning and repair. Liquid damage |
| Keys not working | A new keyboard or palmrest assembly. Keyboard |
Thin aluminium laptops; the SSD is under the base cover. Thin laptops are tightly built: the battery is glued or screwed in and must be disconnected before anything else is touched.
- Range
- HP Envy
- Model
- 13-ab
- Sold
- 2016–2021
- Storage
- An NVMe M.2 SSD
- Charging
- HP barrel charger
Repairs for the HP Envy 13-ab
- Screen
- Motherboard
- Charging port
- Keyboard
- Battery
- Hinge
- Liquid damage
- Overheating and fan
- SSD and memory upgrade
- Software and viruses
- No display
- Data recovery
Your files
Your files are on an NVMe M.2 SSD. It can be taken out, so even if the laptop can’t be repaired, your files usually can be recovered.
How it works
- Book onlineFill in the repair form and you get a job number by email straight away.
- Drop off or courierBring the laptop and charger to our London SE1 workshop, Monday to Saturday, or we arrange a courier from anywhere in the UK.
- Diagnosis and quoteWe find the fault and tell you the price. Nothing is repaired until you agree.
- Repair and testWe fit the part, test the laptop under load, and let you know it’s ready to collect or post back.
Questions
How long does a HP Envy 13-ab repair take?
Most screen, keyboard, battery, hinge and charging port repairs take one to three working days once the part is here. We order the exact part for your model and product number. Motherboard repairs take longer.
Will I lose my files?
Not from a normal repair: we don’t wipe the storage. If Windows needs reinstalling, or the board is badly damaged, we copy your files off first. Data recovery is available if the storage has failed.
Do you need my password?
Only if you want us to test Windows after the repair. You can create a temporary account instead, or leave it signed out: hardware tests run without it.
Other HP Envy models
Get your HP fixed
Book online and you get a job number by email straight away. Bring the laptop to our London SE1 workshop, or we arrange a courier collection from anywhere in the UK.